Project Posters
How do I post a job?
If you don't have an account yet, you can post a job by clicking the big button on the homepage. Or if you already have an account; you can login and click on the first link in the top navigation bar. It'll walk you step by step in an automatic wizard.
How do I invite freelancers to view and join my project's discussion?
Simply go to Browse Workers in the homepages or when logged in, and filter and find freelancers that fit your criteria. On their profile page, you will see a link at the top right that says 'Invite To Send A Bid For Your Project'. Select which project and send them a note and they'll be notified.
How do I send bid invitations to freelancers I liked in discussions?
When logged into your account, go to My Jobs at the top and find that project. In Q&A discussion, scroll down and find a comment and next to that freelancer's picture will be a small button labeled 'Actions'. Click on that button.
How do I cancel a project that I longer need done?
Just go to My Jobs, and find the project. Find 'Edit Project' on the right side navigation bar and select. Below that navigation bar, you will find the 'Cancel this Project' text in red.
Is there a way to make my project private from the general web?
At this moment, there is no way to make any project private. Any project details (minus documents) can be viewed from non-members. However, they cannot download your documents or enter the discussion board if they are not a registered freelancer.
What are some security measures to make sure I don't get ripped off?
Financially speaking; we use an Escrow system to fund and release payments for milestones, so you don't have to release the payment if work is not completed. The Closed Bidding System and Q&A discussion makes choosing the right freelancer for you a much more efficient process.
How can I see project jobs that I have up now?
Just log into your account and go to My Projects, you can view all the jobs you have going on currently, and which ones are also cancelled and completed as well.
Will I be notified of new comments and bids?
Yes, you will be notified by email when you get new alerts. The alerts will also show up in your dashboard and navigation bar when you log in.
How do I change my password or email address?
To change your password and email address; simply log into your account and go to 'Settings' in 'My Account'.
Freelancers
How do I create a freelancer account and how much does it cost?
It is free to use and sign up, you only get charged a 10% fee from a released milestone payment when work is successfully completed. To create an account, simple click the text link underneath the big button on the homepage or 'Register' at the top right.
How can I send my bid for a project?
Go to the project's page and click on the link in the blue box at the top. We also suggest you join in on the discussion board where you can show off your communication skills, your technical skills, and work ethic.
What's my monthly limit of how many discussions I can partake in?
Currently, there are no limits to the amount of discussions you can join. However, keep in mind; you should stay focused with a small amount to "win" over the project posters.
How do I cashout or see how much balance I have?
When a milestone escrow is released from the project poster, that amount is automatically processed and ready to transfer over to you in 7 days. However, you must first setup a payment method (by check or Paypal) in your 'My Account' then 'Payment Settings'.
Is there a way to see the past history of released payments to me?
Go to 'My Account' while logged in and select 'Transactions History' on the right.
Where are the projects I am currently contracted to work on?
Your list of current projects will be listed on the Dashboard page when you first login. To view other projects that are completed, go to 'My Projects'.
How do I see what discussions I commented on?
Simply login and go to 'My Discussions' on the top navigation bar.
How do I see my history of bids I've submitted?
Simply login and go to 'My Discussions' on the top navigation bar. Once there, click on 'Submitted Bids' on the right side navigation bar.
Where can I change my email and password?
Login into your account and go to 'My Account' and you can change your name, password, email, and origin in 'Settings'. On 'Edit Worker Profile' on the rightside, you can change more details about your freelancer profile that is available to buyers.